Director, Consulting Services
Role at CSBM
As a Director in Consulting Services, Viviana provides strategic support to a portfolio of charter school and nonprofit clients while leading and developing the internal teams that serve them. They oversee resource planning, team performance, and client success, acting as a key point of escalation. They also partner with senior leadership on cross-functional initiatives and process improvements that strengthen CSBM’s operations and client experience.
Prior Experience
Previously, Viviana served as an Accounts Payable Associate at Stroz Friedberg LLC, a private forensics and investigations firm in New York City. She worked for a number of years in the factoring sector for financial services providers Ultimate Financial Solutions and Sterling Factors, serving in various accounting and administrative roles.